Privacy Policy
Last updated: 12 jan, 2026
Wille Umzug Berlin (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
1. Responsible Entity
Wille Umzug Berlin
E-Mail: info@wille-umzugberlin.com
Standort: Berlin, Deutschland
2. What Data We Collect
We process the following personal data when you contact us or use our services:
Name
Address
Phone number
Email address
Service-related information you provide
Payment information (only when required for billing purposes)
3. How We Collect Data
We collect personal data in the following ways:
When you contact us via phone, email, or through our contact forms
When you request or book our moving or assembly services
When you ask for a quote
Through cookies and similar technologies on our website (if enabled)
We do not receive personal data from third parties without your explicit consent.
4. Purpose and Legal Basis for Data Processing
Your personal data is processed exclusively for the following purposes:
Providing and managing our moving and assembly services
Creating and sending offers and invoices
Customer communication and support
Scheduling and coordination of services
Compliance with legal and regulatory obligations
Legal bases according to Article 6 GDPR:
Art. 6 (1) (b): Performance of a contract or pre-contractual measures
Art. 6 (1) (c): Compliance with legal obligations
Art. 6 (1) (f): Legitimate interest (e.g. improving our services and communication)
5. Storage and Deletion
We store your personal data only for as long as necessary to provide our services or to comply with legal
retention obligations. After these periods expire, your data will be securely deleted.
6. Sharing with Third Parties
We do not share your personal data with third parties unless:
You have given explicit consent
It is required by law
It is necessary for contract fulfillment (e.g. cooperation with subcontractors involved in your service)
7. Your Rights under GDPR
You have the right at any time to:
Access your stored personal data (Art. 15 GDPR)
Request correction of inaccurate data (Art. 16 GDPR)
Request deletion of your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to processing (Art. 21 GDPR)
To exercise these rights, please contact us at:
info@wille-umzugberlin.com
8. Right to Complain
If you believe that the processing of your personal data violates GDPR, you have the right to lodge a complaint
with the competent supervisory authority:
Berlin Commissioner for Data Protection and Freedom of Information
Alt-Moabit 59–61
10555 Berlin
Website: https://www.datenschutz-berlin.de
9. Cookies
Our website may use cookies to improve functionality and user experience. You can disable or manage cookies
at any time through your browser settings.
10. Security
We implement appropriate technical and organizational security measures to protect your personal data
against loss, misuse, unauthorized access, or disclosure.